The shipping charge that was paid to ship the product will be refunded, however it is your cost to ship the product back to us.
Easy Subscription Service
Q: An Auto-Ship Subscription Service sounds pretty cool. I gotta have it!
A: Auto Subscription service is for the person who knows what they want and they get it. The service allows you to (1) select a package on the homepage of www.thebeardbro.com (2) choose a delivery schedule, and (3) get that same order auto-shipped to you from that moment forward, its that easy and you won't have to worry about running out.
Q: I signed up for Auto-Ship, but I changed my mind.
A: We don't know why anyone would do this unless they lost all of their testosterone. But we will help you cancel your Beard Bro subscription. To cancel future auto-shipments, log in to your www.thebeardbro.com account, hit the Cancel button located to the right of your subscription, and confirm the cancellation.
Q: This subscription service great! Can I edit the frequency or contents of my Beard Bro subscription?
A: While you can’t change the auto-shipment frequency or contents once you’ve started your subscription, you can easily cancel the existing subscription, and create a new one!
Q: I didn’t receive one of my auto-shipments when I expected to. I’m beginning to worry. Lets figure this out!
A: Sometimes this happens with shipments but don't worry. First, log in to your www.thebeardbro.com account. Is there an order/date listed that should’ve gotten to you by now? If so, email or call us with that order number so we can look into what has happened. If not, please click on Change billing/shipping info and confirm your payment info hasn’t expired or changed.